If your macOS Catalina problem is in installing the operating system, first make sure you check out our how to download and install macOS Catalina guide, which will take you through the steps you need to take to safely install the new operating system.įirst of all, you'll want to make sure you have a Mac that can run macOS Catalina. (Image credit: Shutterstock/Apple) How to fix macOS Catalina install problems There are several possible reasons why the macOS is having issues installing. If you are having this issue, try starting your Mac in Safe Mode (hold down Shift on the keyboard while it boots), then try downloading and installing macOS Catalina again. In addition, there’s been a lot of complaints regarding the download stopping at around 511.5MB when downloading and installing macOS Catalina, and the system throwing up a 'gateway timed out' or 'bad gateway' error. How to fix 'gateway timed out' error when downloading macOS Catalina You may be able to restart the download from there.įinally, try logging out of the Store to see if that restarts the download. Delete them, then reboot your Mac and try to download macOS Catalina again.Īnd, if that doesn’t work, try opening the App Store and clicking ‘View My Account’ to see if there is anything in the ‘Unfinished Downloads’ section. If you’re still having problems downloading macOS Catalina, try to find the partially-downloaded macOS 10.15 files and a file named ‘Install macOS 10.15’ on your hard drive. It may also be worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connection is as reliable as possible. If you're running low, open up the Apple menu, click 'About this Mac' then go to Storage > Manage and free up some disk space there. To make sure you do, open up the Apple menu and click on 'About This Mac.' Select 'Storage' then check to make sure you have enough space on your hard drive. Typically, a macOS download fails if you do not have enough storage space available on your Mac. You can also check the live status of the Apple Server to make sure everything is alright on Apple's end.Īnother reason could be that you simply do not have enough space on your computer. If you think this is the case, try again later on a non-peak time to see if the download works then. It may be because a lot of people are trying to download macOS Catalina at the same time. There are a few reasons why you may encounter this issue. That content can’t be downloaded at this time. Installation requires downloading important content.

In addition, a few get the error message: “Installation of macOS could not continue. Others, on the other hand, are seeing 'The network connection was lost' error messages when they try to download macOS Catalina.

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